IPcam-SD Q & A
Q1: What is an “IP” Camera and what does it stand for?
IP is an abbreviation for Internet Protocol, the most common protocol for communication over computer networks and Internet. IP Camera is a camera that creates digitized video streams and transfers via a wired or wireless IP network, enabling monitoring, video recording, and remote access.
Q2: Does the IPcam-SD support PoE (Power over Ethernet)?
No, IPCam-SD does not support PoE.
Q3: Can the IPcam-SD be used outdoor?
No, the IPcam-SD has no IP rating for outdoor use.  It is designed for indoor use only.
Q4: Does my computer need to be on all the time in order to access my camera remotely?
No, once the IPcam-SD has been configured for remote accessibility you can access the camera as long as it is powered on.
Q5:  Do I need to have Internet access to use the IP camera?
No, the IP camera will work in local area network even without the Internet connection. However, Internet connection is required, if you intend to monitor the IP camera from the Internet.
Q6: Can I use IPcam-SD for video conferencing?
Yes, because the IPcam-SD supports 2-way audio, it could be used for video conferencing. Video conferencing depends on your network bandwidth and stability. Sometimes it’s not as good as general video conferencing solutions because there is some delay in the signals through the camera and network.
Q7:  Is DDNS required to use IPcam-SD?
No, it is not a requirement, but it can be used to help users to remember the address easier.  We supports www.no-ip.com and www.dyndns.com free ddns servicing sites.  Without DDNS, users have to remember a series of numbers for IP Address such as for remote access. Users can set the IPcam-SD at a virtual domain name such as http://cam1.kitchen.dyndns.org.
Q8: What is a STATIC IP address & why do I need one?
When a device is connected to your network, you can access it by entering the IP address that has been assigned to that device into a web browser. Internet service providers (ISPs) supply a dynamic IP address to most customers. A dynamic IP address can change anytime without your consent by your ISP server, making it hard for you to connect to the devices due to the IP changes, while a static IP address never change.  Only your ISP can provide you with a static IP address and they will usually charge a monthly fee for that service. In order for you to gain consistent access to your network cameras you will need a static IP address.
Q9: Will using Serial ID feature of the IPcam-SD alleviates the use of static IP addresses and DDNS services?
A9: Yes, the Serial ID of the IPcam-SD can be found in the CMS software under Info>Version>Serial ID.  The Serial ID is a 16 digit numbers which can be used to setup in the CMS software by checking on “Cloud” under the Add/Remove IPCam.  Input the Serial ID and then click on OK to compete setup.
Q10: Can I use dial up internet connection to access my IPcam-SD?
No, using dial up to host video is virtually impossible. The biggest issue is that the bandwidth provided is insufficient for streaming video.
Q11:  What is the difference between a web camera and an IP camera?
A web camera is connected to a PC, normally through USB, and uses the PC to make video available to other viewers. It will not work without a PC locally connected to the camera. An IP camera is standalone, and combines the functionality of a high-end web camera, the PC and network interface into one network-ready product.
Q12:  What makes the IP Camera different from a standard CCTV video camera?
CCTV cameras connect to a video monitor or DVR using a coaxial connection, while the IP cameras connect directly to the network using wired or wireless and have their own IP address. That means
the IP cameras can be shared by many PCs using web browser or CMS software.
Q13:  Can I use a MAC computer to setup the IPcam-SD?


A13: No, the initial IP camera setup will have to be done using a PC platform to setup and configure.

Q14:  Can I hold and manually turn the head of the camera when it is not panning or when the camera is powered off?A


14: No, please avoid to manually turn the head of the camera to prevent the gears from locking and braking.

Q15:  Why can’t I find the “IPcam Live” on my iPad? 


A15: This could be because you have your search preference set to “iPad only”.  Repeat the search and tap on the “iPad only” option located on the top left corner of the screen.  Select “iPhone only” from the drop down menu.  IPcam Live will be the first app to displayed.

Q16: When trying to scan the QR code, my camera screen becomes complete black, what did II do wrong? 

A16: Try to cover your phone’s camera lens with your hand and then remove your hand from the camera lens.  Try to scan once again.