DigioutLCD Q & A
Q1: Why does “Warning SD card ejected unsafely” pop up whenever I remove the SD card from the receiver? 

A1: This is just a visual indication that the SD card was ejected before it was unmounted.  Please use the “SD Unmount” option under the Playback/SD Card settings prior to ejecting/removing the SD card from the DVR.

 

Q2: Why there is no audio?

 

A2: Please try adjusting the volume on the monitor that the DigioutLCD is plugged into.  Next adjusting the volume on the receiver by pressing the “Up” arrow key. Check the connections between the receiver and the TV, specifically the red and/or white connector(s) are plugged in correctly.  Check the volume settings on the TV. Also, remember that the range of the microphone is not the same as the range of the camera.  The camera will detect anything in front of it that it sufficiently lit, however a microphone will only pick-up sound within a few feet (unless the sound is very loud).

 

Q3: Can the receiver record 4 cameras at the same time and how can I accomplish it?

 

A3: Yes, the receiver treats every channel separately and each channel has its own recording table.  In Quad Mode, make sure “1” is highlighted in blue, and press “Record” button, then press “Camera” button to switch to Channel 2, and “2” is not highlighted in blue, and press “Record” button.  Repeat the same for Channel 3 and Channel 4.

 

Q4: Why the image becomes black and white at night time?

 

A4: Because the night vision on the camera is triggered automatically when the light sensor detects that there is not enough candle light.  Once the infrared kicked in the images will become black and white, this is normal.

 

Q5: There is no image on the LCD screen or on the TV screen?

 

A5: Make sure the camera is getting power from the 5VDC power adapter.  Ensure that the camera is paired with the receiver by pairing instructions (reference user manual).  Check that the channel you are displaying is the one paired with the camera. If all above fails, try moving the camera closer to the receiver, and be sure there are no obstacles (such as walls or metal sheets) in between the camera and the receiver blocking the signal.

 

Q6: The image from the camera(s) is choppy and/or keeps cutting out?

 

A6: The wireless receiver may be out of range of the camera(s). Try setting the camera(s) and/or receiver to different locations and elevates both the cameras and receivers as high up as possible.

 

Q7: What’s the recommended distance when paring new cameras?

 

A7: For best results, pairing should be done within 20 feet.  After successfully being paired to the receiver you can then unplug and mount the camera in the desired location.

 

Q8: Why is it not recording?

 

A8: First please adjust the correct recording setting.  Next make sure SD card is inserted and is NOT locked by adjusting the tab on the side of the SD card.

 

Q9: What do I do when my SD card becomes full?

 

A9: There is no need to worry about this issue because the system has an automatic “Overwrite” feature that prevents the SD card from ever becoming full.

 

Q10: Can I add more than one camera to my receiver?

 

A10: Yes, you can add a total of 4 cameras to the receiver.

 

Q11: What does ’clear line of sight’ mean?

 

A11: “Clear line of sight’ means that there are no obstructions which may interfere with the transmission of the wireless signal.  Obstructions include items such as studs, walls and certain electronic devices.

 

Q12: Can I use two receivers (SM-371DR) to monitor one camera (SM-804DT) at the same time in two different rooms?

 

A12: No, one camera cannot be paired to multiple receivers (SM-371DR).  However, one receiver can paired up to 4 cameras.

 

 

Q13: I kept on getting “SD Card Error” message when i inserted the SD card into the SD card slot, why?

 

A13: Please make sure that the SD card is formatted using FAT32 file system format and not NTFS file format.  Double check to make sure that the SD card is inserted correctly (the SD pins are facing away from you), and the lock/unlock switch on the SD card is set to unlock position.

 

Q14: I’ve ordered the DigioutLCD system, can I purchase more receivers/monitors to set one receiver for one camera to monitor both audio and video from each of the camera?

 

A14: Yes, additional receivers/monitors can be purchased for the purpose of monitoring one camera per receiver or to feed into other recorders.

 

Q15: Is there a volume control on the DigioutLCD systems?

 

A15:  Yes, press the “Up” or “Down” buttons to control the increase or decrease of your receiver’s volume in both live view and playback respectively.

 

Q16:  Why is it that when I setup my date/time on the SM-804DR/SM-371DR and then restarting the device(s), the date/time always reset to November 01, 2011?

 

A16: Please be sure to leave the power adapter plugged into the SM-804DR/SM-371DR for several hours before attempting to power off the device(s).  Doing so will allow the date/time to sustain when the receivers are turned off.

 

Q17:  How many sets of DigiairWatch systems and DigiLCDDVR2 systems can I use in one location?

 

A17:  Up to 7 sets of varieties of DigiairWatch and DigiLCDDVR2 systems can be installed and use in one location.

 

Q18:  I accidentally changed the TV Standard from NTSC to PAL, and now the image on the monitor is rolling, how can I change it back to NTSC?

 

A18: please do the following:

a)  Turn off your SM-804DR or SM-371DR and then turn it back on, wait 30 seconds.

b)  Press “Menu” button once

c)  Press “OK” button once

d)  Press DOWN ARROW button three times

e)  Press “OK” button once

f)  Press the UP ARROW button once

g)  Press “OK” button once, done!

 

Q19: Is there any way to enhance the signal strength between the camera and receiver?


A19: We do not recommend extending the antenna, doing so may violate FCC.  Please try to move both the camera and receiver to various location where it can result in better video transmission.

 

Q20: How do I adjust the volume on the receiver?


A2:0 Using the “Up” and “Down” buttons on the receiver, you can adjust the volume accordingly.

 

Q21: Is this system backwards compatible with the SM-816DT cameras?

A21: Yes, a mixture of SM-804DT and SM-816DT cameras can be integrated.

 

Q22: When night vision is on, why is there a solid white light when I view the camera through the receiver?


A22: When a camera is pointing at a window at night, there will be a reflection causing the white light to appear.  Please avoid installing the camera facing any windows or glossy surfaced areas.

 

Q23: Why won’t my camera pair to the receiver?


A23: After going through the add/remove camera setup on the receiver, you will need to press on the black button on the back of the camera several times in order to successfully pair it to the receiver.
Q24:  What’s the recommended distance when paring new cameras?


A24:  For best results, pairing should be done within 4-6 feet.  After successfully being paired to the receiver you can then unplug and mount the camera in the desired location.
Q25: Can I record more than one camera at a time.


A25:Yes, this can be done in quad mode by using the “CAMERA” button to highlight/select the camera and pressing the “RECORD” button to start recording.

 

Q26: What do I do when my SD card becomes full?


A26:There is no need to worry about this issue because the system has an automatic “Overwrite” feature that prevents the SD card from ever becoming full.

 

Q27:  I can’t hear any sound on my TV.


A27:  Check the connections between the receiver and the TV, specifically the red and/or white connector(s) are plugged in correctly.  Check the volume settings on the TV. Also, remember that the range of the microphone is not the same as the range of the camera.  The camera will detect anything in front of it that it sufficiently lit, however a microphone will only pick-up sound within a few feet (unless the sound is very loud).

 

Q28: Can I add more than 4 cameras to my receiver?


A28:  No, you can only add a total of 4 cameras to the receiver.  However, you can add up to 5 complete 4 channel kits in one location giving you a total of 20 cameras and 5 DVR’s.

 

 

General Wireless Q & A