|Air-Alarm1 / Air-Alarm-DL Q & A|
|Q1: If I have an answering machine turned on will I be able to call in to arm/disarm the host?
A1: No, please be sure to turn off the answering machine for the alarm host to be able to received incoming calls.Â The fact that most answering machines will answers within 6 or 7 rings and our Air-Alarm system required about 15 seconds in order to receive incoming signals to allow arm/disarm, the answering machine will pick up the signal before Air-Alarm host if the answering machine is not turned off while away from home.
|Q2: How can I tell if my Air-Alarm(1) is correctly armed before leaving home?
A2: Please make sure to arm the alarm host and check to see if the red LED light comes on armed, once certain then leave home.Â From the moment of armed, there will be a 40 seconds to 1 minute delay time to leave home depending on the dwell time setup.
|Q3: My siren is not loud enough; I could barely hear them when I am standing outside?
A3: Install the siren closer to the windows/doors and in the opening. Add more indoor siren or add an outdoor siren which outputs 120dB.
|Q4: Does the antennas on the Air-Alarm system have to be extended outward for normal use?
A4: No, antennas may not be necessary to be extended outward if area of installation has great receptions. However, in an area with weak reception, extending the antenna will provide maximum performance.
|Q5: Does the Air-Alarm(1) support dial-in to arm/disarm if it is installed behind a multiple line telephone system?
A5: No. Currently Air-Alarm can only dial-in to arm/disarm if Air-Alarm is connected through a standard LAND line; ie. a PSTN (Public Switched Telephone Line) home phone line (aka. POTS – plain old telephone service). However; the telephone used to dial-in to arm/disarm can be from a mobile phone, PSTN, or mulitple line telephone system.
|Q6: How can I clear the enlisted telephone numbers from the list?
A6: To clear the enlisted telephone numbers press; SET+password+ENT+01 (01~05 group no.)+ENT+ENT
|Q7: My Alarm Host keep on triggering on in coming call and out going call?
A7: This could be a result of having a digital phone service line connected in which the Air-Alarm host require an analog based phone service. Please check with your local phone provider for LAND (analog) line service. Else try to disable the “Telephone Disconnection Alarm” by entering SET+password+ENT+60+ENT. We have successfully tested with Magic Jack (VoiP, voice over ip (digital)) with SM-8088E host which required MagicRingForever plug-in and disabling the “Telephone Disconnection Alarm” feature.
|Q8: How does SM-80 PIR Motion Sensor work and why is it not sensitive enough?
|Q9: What are the differences between VMD (Video Motion Detection) and SM-80 PIR (Passive Infrared) Motion sensor?
|Q10: Why does my alarm host keep beeping after I plug in the power adapter to an electrical outlet?
A10:The alarm host beeps because an active LAND line is not connected into the TEL IN port of the SM-8088E, to disable the beeping do the following:
1. Ignore the beeping and press SET+password (default is 888)+ENT+60+ENT
2. There is a switch on the left side fo teh alarm host, switch it to the “OFF” position.
3. Unplug the power from the alarm host.
4. Wait for 15 seconds, plug the power back to the alarm host.
5. Move the switch on the left side of the alarm host back to the “DC ON” position.
|Q11: Can I use VoIP (Voice Over IP) such as Vonage, Magic Jack and etc. with my Air-Alarm1 (SM-8088E) system?
A11: Air-Alarm1/DL is compatible with both Magic Jack and Vonage model VDV22-VD (VoIP; voice over ip) products. However, in order for the Air-Alarm1/DL to be compatible with Magic Jack user must purchase a plug-in called ‘MagicRingForever’ and program the host (SM-8088E) to code ’60’ (SET+password+ENT+60+ENT). For Vonage users, the telephone line in use is REQUIRED to be hung up in order for the alarm host to dial the enlisted telephone numbers. Not compatible with other digital phone service (VoIP; voice over ip) such as ComCast, Fios, and ect.
The Air-Alarm1/DL host (SM-8088E) unit are fully compatible with standard analog (not digital) phone service. Please contact your local phone service provider to clarify if you have land line (analog) service or check with the phone provider if they offers in your area.
|Q12: If there is an alarm and the home is vacant (no land line phone connected) how long will it alarm?
A12: If there is an alarm and no one is there to disarm the alarm system, the system will terminate the alarm siren in 3 minutes and the host will resume to ARM.
|Q13: If there is a power failure or theif pulls the DC power plug on the unit at the time the alarm is active, what will the alarm system do?
A13: If there is a power outage or the theif pulls the DC power plug on the unit at the time the alarm is active, the alarm host will presume to alarm up to 3 minutes and then the alarm host will resume to ARM. On the other hand if the theif is quick enough (less than 40 seconds) and pulls the DC power plug on the unit in ARM mode, the alarm will presume with internal backup battery and after 40 seconds if theif still there, the alarm will sound.
|A14: If there are two homes/apartments right next to each other with the same model system, will the key remote’s work on both?
A14: No, the remote controllers that comes with each alarm kits are paired with different codes and will not affect neighbors using the same model system.