A1:When attempting to arm the main host unit if the door/window are open, the alarm host will beep in series and the zone LED light will light on to indicate the door/window is opened in that particular zone(s).

Q2: What other features does SM-87L possess?

A2: The SM-87L (door/window sensor) other feature is when the door or window is open and then closes, the alarm host will beep 5 times to indicate that the door or window has been open and closed.

Q3: What are the significant differences between Air-Alarm1 and Air-AlarmII kits?

A3: Here is a list of the primary differences between Air-Alarm1 and Air-AlarmII:

• Air-AlarmII has LED touch pad buttons as oppose to standard buttons on Air-Alarm1.
• Air-AlarmII comes with a wireless doorbell (SM-82), wireless doorbell is not supported in Air-Alarm1.
• Air-AlarmII has blue numeric LED background light that lights up the touch pad at night time, no LED background light in Air-Alarm1.
• Air-AlarmII comes with a Smart door/window sensor (SM-87L) called Smart Arm, no Smart Arm feature in Air-Alarm1. A Smart Arm feature allows the alarm host to detect/monitor the OPEN status alert of the door/window when attempting to Arm the alarm system. If the door/window sensor is not closed when you are attempting to Arm the system, the alarm host will beep 3 times in a series of 8 times and the zone number LED light and the door/window icon LED light will flash to indicate the zone(s) with door/window OPEN status. There are two ways to resolve the Smart Arm notification: 1. Close the door/window sensor before Arm. 2. Force the system to Arm by pressing the ARM button 2 consecutive times, and then close the door/window sensor anytime to Arm the sensor. Please note if the door/window sensor is not closed after force Arm, the sensor will NOT be active and will NOT be able to trigger the alarm. The Smart Arm feature is enabled by default, it can also be disabled and it is dedicated to zones 06 through 10.
• Air-AlarmII featured Zone Alert to detect the OPEN and CLOSE alert status of the Smart door/window and the PIR motion detection sensor in alarm Disarm mode, this feature not supported in Air-Alarm1. In the Disarm mode when the door/window senor is in OPEN status, the alarm host will beep 5 times and beep 2 times when the door/window is close. If the PIR motion detection senor detects motion in alarm Disarm mode, the alarm host will beep 5 times every time the PIR senses motion. The system’s Zone Alert default setting for the Smart door/window senor is set to ON and the default setting for the PIR motion sensor is set to OFF.
• Air-AlarmII improved battery standby mode to 16hrs vs. 8hrs.

Q4: Can I use digital phone services such as Vonage, MagicJack, Fios, U-Verse, Comcast and etc. with my Air-AlarmII (SM-8088T) system?

A4:  Air-AlarmII series have been tested and are known to be compatible with Vonage (model VDV22-VD) and Verizon Home Phone Connect Box digital phone devices or VoIP.  It will not be compatible with Fios and U-Verse digital phone services.  For all other digital phone services that are not listed such as Comcast, MagicJack, please click here. 

Q5: Can I use my Air-Alarm1 sensors with my new Air-AlarmII host or vice versa?

A5: Yes, all the sensors from Air-Alarm1 can be integrated with the new Air-AlarmII host.  One exception for the SM-87B sensor is that it will work as a standard door/window sensor without the Smart feature in SM-87L sensor.  Yes, all the sensors from the new Air-AlarmII are backwards compatible with the Air-Alarm1 host (SM-8088E).

Q6: Can I use the Doorbell as a panic button?

A6: Yes, but it is not recommended, we recommend to use the Doorbell in zones 06~10 as a standard doorbell feature.

Q7: Can I use the remote controls as a panic button?

A7: Yes.

Q8: What is the difference between SM-87B and SM-87L?  Can they both be used with Air-AlarmII?

A8: The difference between SM-87B and SM-87L is that the SM-87L has “Smart Sensor” feature, the ability to detect the open status of the door/window when attempting to arm the system plus beeps when door/window is open and close.  If you don’t feel you need the “Smart Sensor” feature, this feature can also be disable, please refer to the user’s manual for detail.

Q9: Why it takes 40 seconds for the alarm host to be armed after I press the “AWAY” or “HOME” button?

A9: The 40 seconds dwell time delay or exiting delay time is to allow plenty of time to leave the premises after the alarm host is armed.

Q10: How do I know when the batteries in my sensors have to be replaced?

A10: Most of our battery operated sensors are equipped with a ‘Low Battery’ indication.  For example:

•SM-87B (Door/Window sensor) the red LED will stay lit, rather than flash on/off when triggered.
•SM-87L (Smart Door/Window sensor) operating distance becomes weaker or the blue LED stay lit.
•SM-80 (PIR motion sensor) the detecting LED (red) will change to ‘yellow’.
•SM-93 (Smoke detector) a constant ‘beep’.
•SM-88X (remote) operating distance becomes shorter.
•SM-89 (wireless panic button) operating distance becomes shorter.

Q11: If more than one door/window sensors are paired to a zone, I opened the first door/window a visual notification on the panel indicates that it’s open, I then open the second door/window, and the notification continues to flash.  However, once I close any one or more of the door/window, the notification window icon LED stops flashing. What is happening?

A11:The host recognizes the last input command given. Thus, although there is one door/window open, once the sensor is closed in that given zone, it overrides any currently opened door/window and stops the window flash LED notification.

Q12:What happens if the first telephone group user does not pick up the call when the alarm is tripped?

A12: The alarm will skip to the next group if the user does not pick up the call within 22 seconds of the first ring.

Q13: If the alarm dials out to its designated telephone users and every user does not pick up the call, what will happen?

A13: The alarm will cycle through the telephone group a total of 3 times. If the entire group does not pick up, it will end the attempt to dial out and re-arm itself.

Q14:  Can I input international telephone numbers?

A14:  Yes, as long as there are no “Star” or “Pound” symbol in the telephone number.

Q15:  Is a telephone required for the phone function to work?

A15:  No you do not.  The panel woks as a dialing system to dial out to any registered phone in its system.